FAQ

You have questions? We may have the answers below!

Can I get the drone specialists to operate at 8am or 11pm?

Possibly. Our normal delivery hours are between 9am and 8pm. Give us a shout – we’ll do our best to work around your schedule.

Do you offer hourly rentals?

Yes, of course we do. As you can see on our homepage you can rent for a minimum of one hour.

Ok, then I only want it for one day but on the weekend. Can I do that?

Yes, for sure. We have the can do attitude! Your wishes, our priority.

Is it possible to rent it for a full weekend?

Yes, for example if you need the drone for your wedding/anniversary weekend/corporate event, and it’s has to be over a whole weekend, the only way to guarantee it 100% is to book for a full weekend (Friday-Sunday, so 2 days booked).

Can I cancel?

Yes you can cancel, but we have a 10% cancellation fee to take into account for the preparation we did before the due date.

Does my insurance cover the drone if I break it accidently?

If you cause any problems to the drone itself, your private civil insurance will cover it.

How far can the drone fly?

All our drones are able to fly around the drone specialist to up to 1000 meters technically. After that, rates differ depending on the drone – check out with us for specifics.

How long lasts a drone flight?

All our drones are able to fly up to 15 minutes at least. We have spare batteries. After these 15 minutes we can change the batteries quickly to be ready for another flight.

Can I fly when it’s windy?

Being able to leave out unnecessary components, the minimal, tough carbon fiber frame and the power reserves of our drones mean that they are extremely wind-resistant and stable in flight. In addition, our drones offer extremely high flight dynamics as well as superior flight control, which allows the drone flight control maximum flight and image stability even in very bad weather conditions. Our multicopter fly in wind strengths up to 4 or up to 40km/h wind speed.

The robust shape with no winged sections enables our copter to take off quickly and glide at up to 50km/h, and guarantees minimal displacement, even in gusts of wind, which would not be the case with a larger constructions.

Can I fly when it’s rainy/snowy?

No of course, it would damaged the electronic systems. Although it’s possible to flight and record images when there’s snow around.

Can different cameras be used?

Yes, it is possible to use photographic cameras, video cameras or special cameras, e.g. thermal imaging cameras. However, they must be individually integrated by our workshop. The reason for this is that not every camera is suitable for video flight and the weight of the camera, the shape and its measurements, irregular plug connections and different interfaces all have to be taken into account in order to be able to release them remotely and play the live images. You can find suitable cameras recommended by us in the technology section. Other cameras can be potentially integrated on request.

Will the image through the viewfinder be transmitted back to the ground?

Yes, on a monitor, the ground station the live images from the camera’s viewfinder are visible in real-time, so that you can capture the subject precisely. You’re therefore not flying blind, but following your direction.

How do I direct the camera?

The drone specialist will pilot for you. But generally, the set-up of the camera is specific to each one. As a rule, they are flown with a short, fixed focal length. This has the advantage of allowing you to produce inherently stable images and can get close to your subject. The advantage of the flying camera lies in the ability to vary the distance without having to use a telephoto lens. Your images are therefore clearer, more colourful and more attractive.

The camera can be fully inclined through to vertically downwards and can be turned through 360 degrees above the copter and then triggered, either using the main transmitter (pilot transmitter) or the camera transmitter. According to the type of camera being used, fully manual shots or automatic recording modes can be selected. Combined with the biaxial or triaxial camera mounts and the fact that inessential components can be removed, this way of directing the camera is very practical and has been tried and tested hundreds of times. Some cameras are featuring optical zoom-functions which can be remotely controlled, this allows a good overview and detailed view during to safety operations.

Can the drones fly indoors as well?

Yes, e.g. in halls, stadia, studios or other locations, the drone camera copter offers totally new possibilities.

 

 

Legal

Information mandatory to respect for the proper use of our services:

The flying cameras, are remotely operated by sight by a pilot on the ground and by an additional cameraman. The video drones have a practical range of around 350m (as far as the eye can see), transmit the live image used to coordinate the camera in real-time to the ground and have a battery life of up to 15 minutes. The high-resolution photos and films in HD quality are saved on flash memory card or in some cases transmitted in real-time to a receiver on the ground. Our aircrafts have an exclusively civilian purpose and are have nothing in common with military drones, either technically or practically.

Please note that you will be responsible for these constraints: The use of our video drones is regulated by law, thus by accepting our services, you will help us to make sure that the pilot has at all time a visual contact with the aircraft, and that he can intervene manually on the drone control.  It is illegal to carry out flights without a permission to fly which Drone With Me will ask for, but it is your responsability and duty to respect the fact that it is forbidden to mandate us for spying purposes or to make us record any third parties without their express agreement. You always need an insurance to cover the eventual damages made by our drones.

Drone With Me, provide every customer detailed instructions and a safety briefing.